If you could please submit proof of address (for your registered address) in the form of a recent (past month preferred) utility bill to and let us know here we will see if we can move this forward for you. Sincerely, -Royal Ace Hey Derek, happy to help! We had the submitted documents reviewed, the issue lies in the fact that your identification document has an address that does not match your registered address within the casino system. Hey Derek! Thanks so much for your cooperation, you are now good to go for documents and we're doing what we can to get things moving for you. Reply from Royal Ace Casino Updated 4 days ago I won that hundred on a no deposit 30 free spins so those saying they are a scam are 100% wrong. Thank you Royal Ace for your help! I just had my withdrawal hit my bitcoin wallet! Thank you! After approving my withdraw request it hit my wallet literally in minutes. Upgrading from 2 star to 4 and as soon as my withdraw completes I'll come back to leave update on how long it took after initiated and to give them a full 5 stars.

Regardless after getting in touch with them I was able to get everything sorted out. If you need support from them quickly I would advise coming here to reach out before emailing them as their response time here is very quick and it seems their live chat feature doesn't like to load for more users than just myself. Will be making my deposit to verify my crypto wallet later today so I can withdraw using coindraw. Had some issues verifying my identity at first but it looks like Royal Ace had got it sorted out after checking status this am. Not a scam people need to start reading their promo stipulations!

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